RHI'S SECOND ANNUAL NIGHTTIME MANAGEMENT ACADEMY

Nighttime Economy Management is an evolving specialization in cities throughout the world. The 2019 Academy provides a framework for you and others in your city to develop alliances to collaborate on sharing data and developing a strategic approach to enhance vibrancy, assure safety and plan for people.

A DISTINGUISHED INTERNATIONAL FACULTY provides important lessons from a century of combined experience in planning, managing and policing social and nightlife districts.

SUNDAY

FEBRUARY 24

9 AM TO 3 PM

LEARNING OBJECTIVES

The focus of this year’s Nighttime Management Academy on will be be how to make creative breakthroughs on nightlife management. You’ll hear about the top innovations in nightlife policing, licensing, policy, and social district planning.

  • Acquire the keys for introducing innovation into established systems that are slow to respond
  • Discover a paradigm for managing change through collaborative alliances
  • Apply the diffusion of innovation theory to identify the Innovators and Early Adopters in your city
  • Realize the benefits of “Concierge Governing” through a comprehensive venue application process and to increase longevity of new nightlife businesses
  • Uncover the benefits and costs of a dedicated officer unit aligned with an organized association of  venues

2018 SOCIABLE CITY NIGHTTIME MANAGEMENT ACADEMY

AGENDA: 9:00 AM TO 11:45 AM

Building a Foundation for the Day

MIKI STRICKER-TALBOT
Intrapreneur Strategic Design
Integrated Strategic Development
Edmonton, AB

To change the small things, we change what we know; to change the big things, we change what we believe.

We are living in a complex, ever-changing world, that is requiring us to address "wicked problems" with an unprecedented urgency. To be able to rise to solve our most pressing societal challenges, we can't rely on the tools we've always used.

Presented by the League of Intrapreneurs Canada, Miki will facilitate Learning to Unlearn, an opening workshop that helps participants "unlearn" so that they can develop new ways of addressing complex issues. Unlearning is about changing our conception of how the world works and could work. Participants will learn new ways of seeing the world for all its possibilities, challenge their long-held beliefs, and learn how to "unstick" their thinking for transformational change.

Miki Stricker-Talbot is an Intrapreneur with the City of Edmonton (Treaty 6 Territory). Working in the world of strategic design and social innovation, she approaches life with an innate curiosity and the desire to bring people together to co-create solutions. Miki is an Avenue Magazine Top 40-Under-40 alumna, and Alberta Centennial Medal recipient. Miki is currently completing a Masters Degree in Human Geography, examining a systems level understanding of the night time economy.

Application of Theory to Practice: Intrapreneurs in Nighttime Management

 

For almost four decades, Jim Peters has guided RHI’s programs and strategies to create resources for cities to create safe and vibrant places for people to socialize. Building upon his experience and education in hospitality management, counseling and group facilitation, as well as RHI’s work in over 70 cities and annual events, Jim will provide insights on:

 

 

PAUL DAVIES
Member, London Nighttime Commission
Co-creator, Purple Flag and Nightworks

When people debate what is, Paul Davies uncovered what isn’t and built a framework for progress. As the last century ended and a new one began, the United Kingdom ventured into new legislation to facilitate a 24/7 social economy. Reform shifted licensing from a national to a local level, provided clear and focused licensing standards, and tools to upgrade existing venues into a more modern system. Though met with resistance and challenges, thought leaders like Paul Davies established a framework to shift from a venue focus to a town centre focus of nighttime economy management.

As co-creator of the Purple Flag Paul Davies began a movement to empower local leaders and he continues today by advising the London Nighttime Commission. Paul will provide background and lessons learned on:

  • Transitional policy for the nighttime economy with streamlined licensing systems
  • How the Purple Flag program positively incorporated nightlife into town centre planning
  • Alcohol consumption patterns and implications for planning future social districts

11:45 AM to 12:45 PM NETWORKING LUNCHEON

12:45 PM TO 2:30 PM | BUILDING ALLIANCES FOR PROGRESS

Kathie Durbin
Division Chief, Licensure, Regulation & Education
Montgomery County Department of Liquor Control

Concierge governing is a guiding principle for Kathie Durbin in her role as a regulator. She began her involvement with RHI in the late 1990s and over the years, earned national recognition for her progressive approach to working with on-premise business applicants and operators in understanding their responsibilities to the public and their peers in selling and serving alcoholic beverages. Her approach to application review encourages future operators to think through all elements of their business, from responsible service to neighbor relations. Underlying her approach involves building a Safety Alliance of key compliance agencies with supportive inspection procedures to guide new operators and get at-risk operators back on track. Kathie will share insights gained and success in advocating to modernize the alcohol regulatory process. Takeaways:

  • Learn how to shift government’s focus to a “How can we help you succeed?” approach in licensing
  • Discover the benefits of dedicated staff from multiple agencies working together with venues to increase compliance and best practices
  • Educate stakeholders in your city about how a six-month orientation for new businesses makes good use of taxpayer dollars

 

 

 Stephen R basting
Director PSA Program
Milwaukee Downtown Business Improvement District

Steve Basting brings his 28 years’ experience with the Milwaukee Police Department to his position with the Milwaukee BID. When assigned as the police captain of Milwaukee’s downtown, he developed the Responsible Entertainment Deployment or “Code RED.” Together with downtown stakeholders, this initiative led to a reduction in overall crime and disorder in Milwaukee’s growing nightlife scene. Now he brings his insights on collaborative alliances with police and venues to define a future vision of BID management as a partner in nighttime safety.

  • Learn how to overcome the challenges of advocating for dedicated officers during a time of restricted city budgets
  • Discover the steps required to build trust and productive working relationships with venue operators, managers and staff
  • Determine how to assure continuity of best practices as staff and roles change in police and venue operations
  • Acquire a new paradigm of business district management and life at night

Allison Harnden
Nighttime Economy Manager
Pittsburgh, PA

While the concept of night mayor and office of nightlife has only recently caught on globally, Allison Harnden has her roots in nighttime management. In 1995, she assumed the role of coordinator of the San Diego Hospitality Resource Panel, which united representatives from hospitality, safety, development and community organizations. This early work was a template for RHI’s Hospitality Zone Assessment, and during her tenure with RHI, Allison worked with more than half of the 70 RHI city clients before assuming the role of Pittsburgh’s Nighttime Economy Manager. She will share guidance on how you can:

  • Identify how transitional language (i.e. nightlife to life at night) can redefine organizational priorities and remove resistance to change
  • Set the top priorities as a night mayor/manager, especially when everything is important
  • Identify strategies for finding help and delegating wisely
  • Figuring out how to maintain big-picture focus while tackling nightlife projects
  • Discover how to maximize personal impact and effectiveness as a night mayor/manager

 

3:00 PM CONCLUSION | GROUP PHOTO

RESPONSIBLE HOSPITALITY INSTITUTE

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RHI is a nonprofit organization founded in 1983 with a mission to assist
businesses and communities to plan safe and vibrant places to socialize.

©2018 Responsible Hospitality Institute