RHI brings a team of technical experts to assist in orienting your city's stakeholders to potential benefits of a comprehensive approach to becoming a sociable city with a safe and vibrant nighttime economy. As part of RHI's Sociable City Assessment they will review your current policies and practices and work with RHI staff in building consensus among Action Teams for an Action Plan for transformation inclusive of all perspectives and interests.  

Jocelyn Kane is the Executive Director of the San Francisco Entertainment Commission (SFEC). The SF Entertainment Commission was created in 2003 as an experiment in nightlife regulation and promotion. It was created by popular referendum on the 2002 SF Ballot, and has transformed into the best example of how a large vibrant city can maintain its valuable nightlife without over burdening it with regulation. In short, the Commission is made up of 7 appointees who each represent stakeholders involved with nightlife: neighbors, industry, public health, law enforcement, and urban planning. Supporting the Commission is a staff of six people.

Elizabeth Peterson-Gower is CEO and founder of Elizabeth Peterson Group, Inc. (EPG), Elizabeth Peterson­Gower oversees day to day operations of the land use consultancy, provides land use expertise, and serves as the principal visionary. Elizabeth has facilitated the development of over 1600 restaurants, bars, theaters, and mixed­use buildings in historic and complex urban environments. Passionate about community development in historic and urban neighborhoods, Elizabeth is devoted to creating positive live/work/play environments by returning historic buildings to their full vitality and reactivating street life through captivating hospitality, retail, and commercial development. In addition to her land use expertise, Elizabeth has owned and operated several Los Angeles clubs and restaurants.  

Paul Seres owns and operates several NYC Nightlife Venues and restaurants in Manhattan. He co-chairs the licensing committee for the Manhattan Community Board 4, which serves Chelsea and Hell’s Kitchen area in Manhattan. As President of the New York Nightlife Association, Paul helped create the Nightlife Best Practices Guidelines in conjunction with the NYPD. After serving as President of the New York Nightlife Association, in 2012 Paul became a founding trustee of the New York City Hospitality Alliance, a New York City based trade association and lobbying organization that represents the bars, cafes, lounges, nightclubs and destination hotels that make up the hospitality economic engine for the city

Shain Shapiro directs Sound Diplomacy, the leading global advisors on music cities. Sound Diplomacy provides music strategy and research to cities and governments. Shapiro also co-founded the Music Cities Convention - the first music conference dedicated to music industry development and city issues - consulted with UK Music, the European Parliament, and the Arts Council; delivered a TEDx talk on the importance of music to cities; and spoken at over 50 industry events. All these accomplishments have established him as one of the Top 10 Creative Entrepreneurs in Britain. 

 John Thayer retired as a Lieutenant with the Santa Barbara Police Department after 31 years in public safety.  His extensive tactical and special event management experience includes liaison to the U.S. Secret Service when the Western White House was in Santa Barbara.  To meet the challenges of a growing local nightlife scene, he conducted a nationwide survey and selected site visits, resulting in policies, officer selection criteria and training specific to entertainment district policing and nightlife disorder management. As the Safety and Security Manager at the Santa Barbara Bowl concert venue for many years, John oversees contract police, medical and security resources, as well as artist, guest and neighborhood relations for the popular, historic venue.   John has worked with a number of police agencies around the country to assist with the development of contemporary deployment strategies and training specific to entertainment district safety and a featured speaker at conferences in the U.S. and Canada.



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"Cities are coming back, largely on the promise of unique dining, shopping and entertainment.
Managing these vibrant, sometimes chaotic, environments requires new levels of cooperation and creativity.
RHI is the only organization with the experience to guide local leaders, business owners, and citizens to success."
Betsy Jackson, President, The Urban Agenda


Responsible Hospitality Institute

Contact Us    831.469.3396

RHI is a nonprofit organization founded in 1983 with a mission to assist businesses and communities to plan safe and vibrant places to socialize. RHI's Sociable City events create an organized opportunity to connect and share information with peers and access resources from RHI. 
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