Enhancing Safety from Licensing to Venue Security Practices

Reduce risk and increase safety through strong collaborative partnerships among regulatory and compliance agencies, a dedicated team of officers and venues with trained service and security personnel to help prevent disorder and manage crowds.

Policing Nightlife in College Communities

Building Trust and Productive Relations

Cities with large and growing college student populations, often living in downtown housing complexes close to nightlife districts, are especially challenged to find solutions to public concerns about late-night safety and security. The burden often falls onto police departments, with a first response of deployment of additional officers and aggressive crowd control tactics at closing time.This webinar features presentations on how two police departments reoriented their approach and improved relations with businesses and communities, and improved public safety, reduced crime and disorder.

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Sexual Assault and Aggression in Nightlife

Strategies to Reduce Risk and Promote Safety

From the White House and Congress to colleges and universities throughout the country, there is growing awareness of the need for guidelines to reduce sexual aggression and assault on campuses and in nightlife districts. There are emerging practices by nightlife venues to improve security training, raise awareness of staff and patrons of risk factors, and collaborate with community advocacy organizations in promoting social marketing messages. This webinar features a review of research and case studies of training and social marketing.

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Nightlife Challenges in College Towns

Balancing College Social Life and Personal Accountability

HZD Lincoln, Nebraska and Springfield, Missouri both host a large population of college students in proximity to nightlife district destinations. Learn how these cities partner police, bar owners, community groups, and universities to share public safety strategies and ensure student accountability.



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Security and Technology

Training, Tools and Techniques to Improve Venue Safety

Venue SafetyThis webinar provides a lively discussion about recent legislation requiring security staff training, highlights of what training should cover, methods for presentation, and use of private providers vs. police or a combination of the two. An overview of technological tools that check age, monitor occupancy, and identify "problem patrons" is also provided.



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Harm Reduction

How Communities and Nightlife Venues can Reduce Harm

Public SafetyThe consumption of mind-altering substances like alcohol and other drugs can present challenges for management and safety. Increased law enforcement and security alone cannot create effective solutions, and are often counterproductive to the relationship between venues, patrons and the community. This webinar features progressive and innovative strategies to manage intoxication in and around nightlife venues that focus on health, safety and benefits to all stakeholders.


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Tampa City Showcase

Managing Crowds through Street Closure: Unintended Impacts

Public SafetyWhen nighttime crowds grew beyond street capacity in Ybor City (Tampa’s historic district), risk to pedestrians from car traffic was addressed through street closures. Yet the resulting “street party” led city leaders to create a new plan. Learn how Ybor City created a new plan to overcome challenges and maintain a vibrant street life. 



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San Jose City Showcase

How San Jose Reduced Police Budgets and Enhanced Vibrancy

Consistently ranked as one of the safest large cities in the nation, San Jose, California’s downtown core is a vibrant destination for dining, retail, nightlife, and entertainment. Primarily catering to the 21- to 25-year old demographic, venues attract crowds that surpass 12,000 people. Learn how the city implemented a variety of initiatives to improve public safety, alleviate police budgets and enhance nighttime vibrancy.

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Kate Graham Author Showcase

New Study Findings on Violence

Public SafetyKate Graham presents absolutely crucial information for policymakers to address residents’ concerns about public safety, police officers who manage closing time, and nightlife security staff who want practical advice on how to make their venue safer and reduce liability risk. 





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John Thayer Showcase

Your Essential Guide to Policing Entertainment Districts

Learn from John Thayer how to effectively engineer out problems, form a dedicated policing unit and train personnel to ensure district safety with existing resources.

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Best Practices in Nightlife Safety

Showcase of North American and United Kingdom Strategies

The role of nightlife venues in public safety has expanded, spurring new practices in crime prevention design and collaborative policing. Programs to incentivize best practices by both venues and their patrons have proven highly successful. Value-added promotions offer a safer, more holistic approach to the customer’s experience. The changing nightlife landscape offers a new role for licensing. The definition of venue safety has come to mean a responsibility to the entire community and a role in championing safety in a holistic, collaborative fashion. Advances in securing venue safety promise a safer, more vibrant nighttime economy.  

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Innovation in Policing Hospitality Zones

Proven Strategies to Reduce Cost and Crime in Nightlife

In RHI’s April 12th, 2011 webinar titled, “Innovation in Policing Hospitality Zones,” representatives from across the Americas discussed strategies to promote safety in hospitality zones without impeding vibrancy. The central theme involved the integration of multi-disciplinary policing approaches, such as community policing, Crime Prevention through Environmental Design (CPTED), and dedicated entertainment police units. Panelists shared tactics to proactively deter crime and collaboratively respond to problem venues. 

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Bar Patron Responsibility Campaigns

Social Marketing Improves Patron Behavior

Nightlife businesses are frequently blamed for the inappropriate behavior of their patrons. Yet the individuals themselves are not often held accountable. Two North American cities are targeting patrons as the subject of marketing campaigns and initiatives to address noise, fights and human waste. Provocative, eye-catching campaigns such as “Be a Lover, Not a Fighter, “Turn it Down” and the “Meathead Ordinance” have proven effective in reducing public disorder and reducing noise levels. Learn how Edmonton and Seattle achieved tremendous buy-in and marked improvements in behavior by raising awareness of community standards for appropriate conduct. 

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Public/Private Safety Partnerships

Reducing Nighttime Crime through Public/Private Alliances

Downtown West Palm Beach, Florida reduced crime by nearly 50% in the downtown entertainment area in two years. Private security ambassador patrols and enforcement units work collaboratively to monitor nightlife activities and more effectively respond to emergency situations. The integration of Crime Prevention Through Environmental Design (CPTED) principles, customer service, proactive security presence and consistent eyes on the street restored the public’s perception of Downtown West Palm Beach as a safe place to live, work and play. This webinar focuses on how public/private nightlife safety partnerships can serve as a catalyst for downtown revitalization and crime prevention. 

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Integrating Safety Data into Local Land-Use Planning

Maximize Conditional Use Permits and Zoning Ordinances

Local land-use tools such as conditional use permits and contemporary zoning ordinances can empower communities to plan for and better manage nightlife activity. Find out how implementation of an oversight and review process can help business operations conform to zoning and licensing requirements, and meet community standards. Local communities can utilize police event data to pinpoint hotspots for crime and identify policies and land-use patterns that permit risky business practices to go unchecked. An integrated system of local-land use tools & safety data is essential to proactive planning, policy and practices that ensure a safe and vibrant nighttime economy. 

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Nightlife Associations Raise Standards

Featuring Bar Associations in NY, DC, NJ and CA as models

Nightlife associations raise the bar on public safety standards while helping businesses thrive. A central resource for nightlife venues and liaison to city government, associations have set a new precedent for collaboration between the hospitality industry and enforcement and regulatory agencies. Nightlife businesses in cities throughout the nation have mobilized into formal networks to protect the vitality of their industry and establish resources for peer-to-peer mentoring as well as conflict resolution in the community. Find out how cities benefit from nightlife associations and lessons learned for cities seeking to establish their own associations.

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Trailblazing Women's Insights

What Do Female Nightclub Patrons Want?

A growing number of women are rising through the ranks of the male dominated nightclub industry. While men think they know what women want, women do know what women want AND they know what men want. This discussion features nightlife industry leaders and business owners from large and small cities who share their insights on trends, what it takes to be successful, and why they are active in their communities. Find out the elements for success common to nightclubs from New York and Washington DC to San Francisco and Hollywood: professional staffing and community engagement.    

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Hospitality Moments of Truth

Evolution of Server Training

 Learn about the evolution of server training from one of its pioneers. Responsible, customer-oriented service helps a business thrive and keeps customers safe. Technology is making service and management of resources more efficient, but it is the "Five Levels of Service" and "Hospitality Moments of Truth" that determine whether a guest returns, and if the business remains profitable and in compliance. Find out how the "Bookend Generations" are shaping the future of dining and entertainment. This webinar offers tools to assess how effective a business’s policies and training are in blending these ingredients into a recipe for success.   

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Alcohol Regulatory Trends

Are Today's Regulations Keeping Pace with Tomorrow's Society?

Two leading alcohol beverage attorneys shed light on how local communities, even those located in control states, can regulate on-premise businesses through zoning, conditional use permits, and certificates of occupancy. This discussion explores trends and conflicts such as closing time, server and security training, density, bottle clubs, promoter licensing, mixed age venues, voluntary agreements, entertainment permits, and closed circuit cameras. Demographic shifts place greater demands on cities to manage the growth of nightlife and impacts on public safety and quality of life. Clear and open communication between local interest groups and state alcoholic beverage regulatory agencies is key to success.   

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Wellington NZ's Approach to Safety

Accredited as a "safe community" by the World Health Organization

MLearn how Wellington’s innovative Safety Strategy initiatives successfully address community safety issues in an entertainment district comprised of 336 licensed premises. This presentation gives insights into the journey New Zealand's capital city traveled to reduce alcohol-related harm and facilitate better management of its principal entertainment precinct. Two decades after the country reformed its alcohol regulations to include a host responsibility program as a condition of licensing, significant changes have occurred in the nightlife culture. Learn how licensed beverage businesses are continually engaged to maintain on-going interaction and responsiveness to public safety needs in the community.  

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London's Approach to Crime

Managing 250,000 patrons with 25 police officers

London's West End is a popular entertainment center, spanning from Piccadilly Circus to Trafalgar Square with an abundant number of nightclubs, bars, pubs, theaters, cinemas and restaurants. Learn how this UK entertainment hub keeps 250,000 patrons safe with only 25 police officers through innovative processes and systems to reduce crime and create a safer environment. Among the most effective strategies have been collaborative alliances with business owners and residents, setting baselines and development of joint goals and targets. Find out how the district’s three-year program of targeted crime reduction has reduced crime associated with nightlife activity. 

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Solving Alcohol-Related Problems

Pinpoint Trouble Spots with GIS Mapping

Boulder, CO used GIS mapping to pinpoint hotspots for quality of life offenses (i.e. public urination, noise) stemming from intoxication among college students. This webinar focuses on the use of readily available data sources and GIS technology to create thoughtful, manageable and effective change in communities. The city of Boulder utilized the data gathered to stage an effective community intervention to achieve behavioral changes amongst a demographic prone to over-consumption of alcoholic beverages. Innovative and cost effective, GIS mapping is a valuable tool for cities with limited resources to address the consequences of irresponsible use of alcohol and intoxication. 

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Sound Management in Nightlife Districts

Urban Nightlife: Race & Public Space

Nighttime Mobility: Role of Ride-Sharing


City Showcase Presentations

Enhance Vibrancy

Assure Safety

Plan for People




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RHI is a nonprofit organization founded in 1983 with a mission to assist businesses and communities to plan safe and vibrant places to socialize. RHI's Sociable City events create an organized opportunity to connect and share information with peers and access resources from RHI.  © 2017 Responsible Hospitality Institute