Mobility Preferences Have Changed During the Pandemic

How will People Adapt and Policy Makers Support a New Mobility Normal

The dramatic changes in how people work and socialize will bring profound changes in how they move from place to place. Take-out, home delivery, outdoor seating in parking lanes along with expanded lanes for bikes and scooters are placing a premium on curb space.

With reduced mass transit schedules, especially at night, more people will drive or use e-hail services.   Pedestrian streets will disrupt regular traffic patterns.

Join in the discussion on how you are witnessing changes in people's mobility preferences and gain insights on regulations, innovation in technology and programs to better integrate mobility services.

Discussion Topics

  • What are trends in how people are traveling in downtowns?
  • What regulatory reforms are changing with the various mobility options?
  • How are the various systems adapting to concerns about COVID?
  • Who should be responsible for curb management? What are priority uses?
  • With so many e-hail services, from general transportation to home delivery, will there be enough drivers and vehicles to match demand?
  • How can data be used to project traffic pattern management?
  • What is the future role of the taxi and mass transit in nighttime transportation?






Wingmen Technologies


Aryan davani


Joy Mobility Services



Lower Tolerance for Sound + The Return of Social Activity = Recipe for Disaster?

The pandemic brought the world to a halt. Bars and clubs closed. But people still found ways and places to hang out - outside in parks, parklets, streeteries and neighborhoods.

Later, when businesses reopened, they reunited in outdoor patios and sidewalk cafes. But socializing outside and close to home has brought new challenges for communities.

This session will explore how daylife and reopening of nightlife will impact sound management strategies, mediation and regulatory reform.

"Nightlife" during the pandemic has morphed into "daylife." Social activity and live music have moved outside, where sound is more difficult to contain. Instead of disrupting residents' sleep, social activity is now interrupting people's daytime work schedules. And now there's far less tolerance for noise.

Sound is no longer a "big city problem." People aren't venturing far away from home these days. Suburbia has taken up the mantle as the cool place to hang out. But are suburban environments, public parks and green spaces up to the challenge of addressing sound complaints from social activity?

The goal is to provide  guidance for venues to minimize conflict while still maintaining the social encounters the public expects.

Discussion Topics

  • Trends in responding to sound issues at different times of day
  • Tips to update your city's sound ordinance
  • How are venues preparing for reopening and outdoor sound management
  • Addressing sound complaints in outdoor environments
  • Toronto's Noise Team
  • New York City's mediation program to help businesses and residents coexist



Jocelyn Kane                                          moderator

Senior Policy Advisor

Responsible Hospitality Institute

Jocelyn Kane served as the Executive Director of San Francisco's Entertainment Commission for 14 years. In this role, she was charged with ensuring the health and vitality of indoor and outdoor entertainment venues and outdoor events. Jocelyn is now working as a Senior Consultant for RHI, helping cities in North America improve their nightlife policies and practices.


Founder and Executive Director

Red River Cultural District

Austin, TX

Cody Cowan is the cofounder and executive director of the Red River Cultural District (5o1c3) in Austin, TX, with areas of focus including economic development, grassroots organizing, live music policy, and innovation for the live music and cultural tourism economy.



Dedicated Noise Team

City of Toronto

Rose brings over 39 years of public service experience.

Since 2014, Rose has been involved with managing many aspects of Toronto’s Nighttime Economy, first as Manager of the Bylaw Enforcement Unit.  When the newly amended Noise Bylaw was passed by City Council in the fall of 2019, she moved to her current role as Manager of the City-wide dedicated Noise Team.


Kristen barden

Executive Director
Adams Morgan Partnership BID

Kristen Barden became the executive director of the Adams Morgan Partnership Business Improvement District (AMPBID)  after serving as Council member Muriel Bowser’s communications director. She has a broad understanding of DC government and nonprofit fundraising.  Ms. Barden is fluent in Spanish and is a member of the board of directors of the DC Arts Center in Adams Morgan, Friends of Petworth Library, and the UMS Business Alliance/Uptown Main Street.

Ariel palitz

Senior Executive Director

Office of Nightlife
New York, NY

Ariel Palitz was appointed by Mayor Bill de Blasio as New York’s first-ever Senior Executive Director of the Office of Nightlife within the Mayor’s Office of Media and Entertainment in 2018. The Office of Nightlife acts as a liaison between City agencies, the nightlife industry, and residential communities, to ensure a safe, efficient and vibrant nightlife that works for all New Yorkers.


Plans for Measuring Economic and Employment Value of Sociability

The traditional market forces driving the social economy are on hold. Industries involved in conventions, tourism, business travel and festivals and the many suppliers of products, services and employment are facing long-term loss and debt.

New business models and services have sprung up, but mostly for regional markets until the tourism and business travel sector returns. In the meantime, people are seeking and finding alternative ways to socialize.

The economic volatility and uncertainty that the pandemic has created requires rapid decisions by policy makers, driving demand for more timely and innovative economic data. This panel of experts in nighttime economy trends and studies will establish a baseline for cities to consider in measuring businesses that survive and debt incurred, monitoring growth in sales, employment, patron footfall and impacts on safety and quality of life.

Discussion Topics

  • What changes will continue that influence where and how people live, work, socialize, travel and conduct business meetings and conventions?
  • How will demographics and lifestyles impact the future of commercial sociability? Will daylife become the new nightlife?
  • How can changes in business operations, revenue, taxes, fees and employment be measured? What data is required to measure growth in the social economy and all the related services?
  • With many dining and entertainment businesses expected to close or face extreme debt, how will social districts evolve? How can towns and cities fill vacancies?
  • What is the future of downtown and Main Street retail, dining, entertainment, and public events?



tom moriarity                                           moderator

Managing Principal
Retail Development Strategies, LLC

Tom Moriarity is a leading consultant in development strategies for downtowns and commercial districts, mixed use programming and market analysis, historic preservation, museums and specialty attractions, corporate visitor centers, and transportation center/airport retail. He led one of the first nighttime economy studies of the U Street corridor in Washington, DC.

Jon Stover

Founder and Managing Partner

Jon Stover & Associates

Jon Stover is an expert in neighborhood revitalization and public-private economic development initiatives, specializing in real estate market analysis; fiscal and economic impact analysis; inter-agency coordination; and economic development strategies. He completed a comprehensive analysis of DC nightlife and prepared a summary of nighttime economy studies.

Lester Jones

Chief Economist

National Beer Wholesalers Association

Lester Jones is an accomplished Chief Economist recognized for bringing clarity and purpose to business economics and policy. Over twenty years of experience in research and applied business economics. Experienced public speaker offering technical, analytical and quantitative expertise accessible across a variety of audiences.

anna edwards

Ingenium Research

Anna has over ten years’ experience researching both the night time economy and the creative industries. She has led and participated in a variety of public and private sector projects for various economic purposes. She has a wealth of experience in data analysis (quantitative and qualitative) and is skilled in designing research methodologies to elicit hard-to-reach information.


Will They Stay or Will They Go?

Cocktails to go, curbside pick-up, home delivery and open consumption—who would have thought this would be our “new normal” for alcohol regulations? Lines have even blurred between on and off-premise business models. Find out which rules are here to stay permanently and why some of the new regulations can be difficult to enforce. Although the sky did not in fact fall when alcohol rules were loosened, there have been challenges with new rules.

When the pandemic started, regulators were instructed to limit citations and enforcement to help keep businesses afloat. But now that we’re settling in, there’s a renewed push to protect public health and safety. Attend this session to find out what’s in store for alcohol regulation and compliance in the future.

Discussion Topics

  • Trends in new alcohol laws going permanent including take-out, public space consumption, permits
  • Lessons learned from compliance checks of on-premise venues, curbside pick-up and home delivery of alcohol
  • Preventing underage access, intoxication, and impaired driving during the pandemic
  • Eroding boundaries of suppliers, wholesalers and retailers (on-premise and off-premise) and impacts on compliance
  • Alcohol, fire and health: The new trifecta of on-premise regulation of capacity and hours?



Kathie durbin                                          moderator

Acting Director

Montgomery County Alcohol Beverage Services
RHI Board Member

She is a longtime board member of the Responsible Hospitality Institute and the Responsible Retailing Forum.  She is considered an expert in the field of alcohol regulation, education and policy. Kathie is certified by the of State of Maryland as an Alcohol Beverage Server Instructor and as a Substance Abuse Prevention Professional


Carrie Christofes

Executive Director

National Liquor Law Enforcement Association

Carrie Christofes has over 6 years of law enforcement experience and 15 years in the development, direction, and management of substance use disorder prevention programming at the local level as well as managing grants at the state and federal levels. She is currently the Executive Director of the National Liquor Law Enforcement Association, a non-profit association of law enforcement personnel dedicated to the enforcement of liquor laws and regulations.

steve schmidt

Senior Vice President for Public Policy and Communications

National Alcohol Beverage Control Association


pamela s. erickson

President & CEO
Public Action Management, LLC

Pam is a passionate leader on alcohol policy issues.  Currently, she owns Public Action Management which operates an education campaign for a “Healthy Alcohol Marketplace.”   Pam has also served as an expert witness in key alcohol regulation cases in Kentucky, California, Indiana and Michigan.  Her educational materials and legal expert reports/affidavits are available free of charge.




RHI is a nonprofit organization founded in 1983 with a mission to assist
businesses and communities to plan safe and vibrant places to socialize.

©2018 Responsible Hospitality Institute