The "New Normal" in Safety and Security

Shifting from Pandemic to Post-Pandemic in Nightlife Venues

Transition to the "new normal" in social settings will require greater use of technology, updates to policy and enhanced staff training. A sign of success will be the return of patrons who feel safe and comfortable socializing while behaving with civility about the pandemic-era changes to the rules.

This session will explore upgrades and improvements required in venue security in the post-pandemic social economy.

Discussion Topics

  • Will venue security staff have to take on new responsibilities in light of cutbacks to police services?
  • How do you verify age when patrons are wearing masks?
  • How can venues reduce an expected surge in insurance rates?
  • What extra security measures are necessary with expanded outdoor seating?
  • How can staff help deescalate conflicts about public health guidelines (e.g. mask wearing, physical distancing)?



Chief Learning Officer

Serving Alcohol, Inc.


jason swanson

Director of Sales


Manny marquez

Chief Operating Officer

Nighclub Security Consultants


Crime prevention through environmental design (CPTED)

A Proven Strategy to Make Social Districts Safer and Healthier

BUSINESS DISTRICTS with large concentrations of bars and restaurants face enormous scrutiny to facilitate public health and safety for employees and customers, especially as social venues begin to reopen. While each business has a role in keeping customers safe, there is an opportunity on a districtwide level to facilitate health and safety. Crime Prevention Through Environmental Design (CPTED) is a methodology with more than 30 years of successful application in more than 20 countries of the world.

Although initially conceived to reduce opportunity crime and the perception of insecurity while increasing community cohesion, CPTED has also proven to be effective in facilitating health and safety related to social activity. To learn more about how CPTED can make public spaces safer, check out this March 2021 webinar hosted by Breaking Paradigms.

Discussion Topics

  • Overview of the five principles of CPTED and how they can be applied to social economy
  • Rethinking crime prevention concepts during a pandemic



macarena Rau                                        moderator


International CPTED Association

Architect, Magister and PHD (C) in Architecture and Urbanism with extensive experience leading Urban Security Projects and Initiatives, both public and private, in Chile and in various countries of Latin America and the Caribbean. Specialist in the CPTED (Crime Prevention Thorugh Environmental Design) methodology with proven success in diagnosis, design, execution and evaluation of Violence and Crime Prevention projects from an Environmental perspective.

René Berndt, AIA LEED AP

Associate Principal

Mahlum Architects, Inc.

Rene Berndt, Associate Principal and Lead Designer at Mahlum Architects, has studied the impact of the physical environment on human behavior throughout his 28 year career. He currently serves on the ICA board of Directors and co-authored the new ICA guidebook “CPTED in Schools – A comprehensive approach”, which will be published this year.

Randy Atlas Ph.D., FAIA, CPP, CPTED


Atlas Safety & Security Design

Randy Atlas is America’s only architect / criminologist.  He is president of Atlas Safety & Security Design Inc., based in Fort Lauderdale, Florida. He is a registered architect in Florida, nationally accredited with National Council Architectural Registration Board (N.C.A.R.B.), and a Fellow of the American Institute of Architects. Atlas is certified as an advanced CPTED practitioner and trainer through ICA.H

A New Vision for Public Safety in Social Districts

Re-imagining The Role of Safety Administration

The pandemic and social justice movement forced us to question the status quo, including the role of police in nightlife and social districts. Budget cuts to police departments have left a void in public safety in some cities. Police are still under more scrutiny than ever. Many are wary of engaging in calls for service about "nuisance" behavior lest it go viral and spark further protests. There is an opportunity to re-imagine the ideal role for all safety agencies and new partners to keep people safe and orderly when socializing.

When nightlife returns in full force and cities have less resources for police, a new plan is needed. Now is the time to determine how to evaluate risk and determine an appropriate response that engages other safety partners, including fire, EMS, health and alcohol regulatory with an organized hospitality and nightlife community.

A panel of seasoned administration veterans will explore the future of public safety and policing in social districts.

Discussion Topics

  • What will be the greatest challenge for administrators in planning public safety and policing nightlife districts?
  • How can  public safety agencies work more collaboratively in developing proactive prevention processes?
  • What new approaches will be required for training officers working in nightlife districts with attention to racial justice?
  • How will the health department's role in setting standards for venue operations realign compliance?
  • How can an evidence based approach to evaluating risk be implemented to organize response to crime and disorder?



DAN ROSENBLATT                                        moderator

Former Executive Director

International Association of Chiefs of Police


Frontier Security Strategies

Rosenblatt served at the International Association of Chiefs of Police (IACP)  for 23 years. In that position he managed the activities of over 120 employees who served some 20,000 members in more than 100 countries around the world. He currently serves as managing partner of a consulting service to police organizations in the United States and around the world.



Chicago Business Affairs and Consumer Protection

Rosa Escareño is a dedicated public servant with more than 20 years of government experience. As Commissioner of the City of Chicago Department of Business Affairs and Consumer Protection (BACP), Ms. Escareño is a key member of Mayor Lori E. Lightfoot’s administration bringing modernization and equity to Chicago’s marketplace.

Darrel stephens

Former Executive Director

Major Cities Chiefs Association

Darrel Stephens consults on a wide range of police leadership and management issues. He served as the Executive Director of the Major Cities Chiefs Association from October 2010 to October 2017. He is an accomplished police executive with almost50 years of experience in policing. His career began as a police officer in Kansas City, Missouri in 1968.

Gregory mullen

Associate Vice President

Public Safety

Clemson University

Gregory G. Mullen was appointed Chief of Police of the Charleston Police Department on October 1, 2006 and served until his retirement on August 1st, 2017. Chief Mullen, a retired Air Force veteran with 22 years of combined active and reserve service, began his law enforcement career in 1982 as a Special Agent with the Air Force Office of Special Investigations. His previous assignments included patrol, narcotics, criminal intelligence and resort operations.

public safety PARTNERSHIPS in a post-covid world

Frontline Officers Prepare for the Spring Surge of Nighttime Crowds

Police may no longer be the first line of defense in social districts. Changes in funding and priorities for law enforcement mean new safety stakeholders have to step up.

Cities like Seattle, DC, Chicago and Edmonton already have successful inter-agency models for managing public safety associated with nightlife districts. Now more than ever, this model may become the new norm as cities' social economies reopen: police as part of the solution, not the only resource.

Find out how public safety partnerships are the most effective approach to reducing crime and harm in social districts. This session will bring the perspective of frontline officers and commanders in how they approach policing, and how they've built alliances with other departments and venues in creative solutions.

Discussion Topics

  • What are the primary agencies required to build a successful district level public safety team?
  • What are the challenges in building and sustaining a safety team? How has COVID changed these challenges?
  • How do your teams work with social venues to develop voluntary compliance strategies?
  • What background and special training is important for deploying officers of various agencies in nightlife districts?
  • How are recent social justice demonstrations changing safety tactics in nightlife districts?
  • What will be the greatest challenges as the public moves from social isolation to social engagement at night?



Paul Looker                                              moderator


Public Safety Compliance Team

Sergeant Looker started his Policing career in the UK, joining Kent Police in 1994 working as a patrol CST, Traffic Cst, member of the Tactical (unarmed) team. Upon promotion he worked in cells and then as a squad Sgt before moving into the Neighbourhood Policing Unit where he supervised Beat members and community liaison members. In 2007 Sgt Looker and his family moved to Edmonton Canada to work for Edmonton Police Service.

chris brownlee


Joint Enforcement Team

Seattle Police

Chris has called Seattle home since 2001 after he moved to the PacNW from Boston, MA. He is a 15 year veteran of the Seattle Police Department with previous assignments in patrol, proactive mountain bike patrol, and the East Precinct Community Police Team.


stuart emerman


Metropolitan Police Department

Commander Stuart Emerman has 23 years of police service with the Metropolitan Police Department. Stuart Emerman rose to the rank of Commander on January 14, 2016 and he was assigned to the Third District by Chief of Police Cathy L. Lanier. Currently in his position as Commander, he oversees the eight Police Service Areas of Third District located in the Northwest quadrant near the center of the city.

ivan j. capifali

Deputy Commissioner

Chicago Business Affairs and Consumer Protection


How the Champions of Nightlife Emerged During the Pandemic

Dining and entertainment businesses have been devastated by pandemic-era restrictions. “The first to close and the last to reopen” in many cities.

Although relaxed rules around alcohol to-go and a transition to outdoor seating and take-out have provided a lifeline for some, others are barely holding on.

The future of nightlife will depend upon organized alliances and advocates to advance progressive policy and resources.

Cities fortunate enough to have a hospitality and nightlife association have benefited from advocacy and clear explanations of ever-changing rules and regulations. Association leaders have emerged as champions of the social economy, demanding a seat at the table to discuss recovery and relief. This discussion will show how local, state/province, national and international associations are working with their members and peers to repair, restore and re-imagine nightlife.

Discussion Topics

  • How has the role of associations evolved during the pandemic?
  • What are the most significant accomplishments of associations during the pandemic?
  • What are the next (and more difficult) changes associations are advocating for?
  • How are venues managing staffing, supplies and regulatory reforms?
  • How has the hospitality industry provided environments for safe, healthy socializing?




Executive Director

American Beverage Licensees

John Bodnovich is Executive Director of American Beverage Licensees (ABL) and a leading advocate for America’s beer, wine and spirits retailers. He works closely with ABL’s state and regional affiliates representing on- and off-premise beverage licensee members on matters of concern to beverage alcohol retailers.



Night-Time Industries Association
As CEO of the NTIA, Michael Kill became a national figurehead for the UK’s night time industries, a role that’s proven especially significant in the wake of Covid-19. Throughout this period, Mr. Kill has relentlessly pushed for recognition and stability for the night time economy, challenging government policy and lobbying for long term reform. Recognized Internationally as an early adopter and innovator for the of the future of nightlife.


Andrew rigie

Executive Director

New York City Hospitality Alliance

New York, NY

Andrew Rigie is the Executive Director of the New York City Hospitality Alliance, an association representing restaurants and nightlife venues throughout the five boroughs. Rigie utilized the knowledge he gained working inside the industry and on its behalf, to become the founding executive director who launched the independent New York City Hospitality Alliance in 2012.

Chelsea Reviriego LLanta

Executive Director

International Nightlife Association




RHI is a nonprofit organization founded in 1983 with a mission to assist
businesses and communities to plan safe and vibrant places to socialize.

©2018 Responsible Hospitality Institute